Refund Policy

Last Updated: 13 November 2025

Thank you for shopping with My Deals 365.
We aim to provide you with quality products and a smooth shopping experience.
This Refund Policy explains how returns, refunds, and replacements are handled on mydeals365.in.

By making a purchase, you agree to the terms outlined below.

1. Return Eligibility

We accept returns under the following conditions:

  • The product is damaged, defective, or not as described.

  • The product is returned within the return window (typically 7 days unless stated otherwise).

  • The product must be unused, in original packaging, and include all accessories, manuals, and tags.

Non-returnable items include:

  • Personal care items

  • Innerwear, swimwear

  • Health & hygiene products

  • Perishable goods

  • Digital products or services

  • Customized or personalized items

  • Items marked “Non-Returnable” on the product page

2. Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your:

  • Original payment method, or

  • Store credit / wallet balance (based on your preference)

Please allow 5–7 business days for the refund to reflect in your account, depending on your payment provider.

3. Replacement Policy

You may request a replacement if:

  • The received product is damaged

  • The item is defective or malfunctioning

  • The wrong product was delivered

Replacements are subject to product availability.
If a replacement is unavailable, a refund will be issued.

4. Wrong or Damaged Product Delivery

If you receive:

  • The wrong product

  • A damaged product

  • A defective product

You must notify us within 48 hours of delivery with:

  • Pictures/videos of the product

  • Order ID

  • Packaging images (if applicable)

Failure to report within the timeframe may affect eligibility.

5. Order Cancellation

Before Shipment:

You may cancel your order before it is shipped for a full refund.

After Shipment:

Once shipped, orders cannot be canceled. You may request a return after delivery (if eligible).

6. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or payment wallet again

  2. Contact your card provider or payment gateway

  3. It may take additional processing time

If you still have issues, contact us at [Insert Support Email]

7. Shipping Costs

  • Return shipping may be free or paid depending on the reason for return.

  • If the return is due to our error (damaged, wrong item), return shipping is free.

  • For other reasons, return shipping charges may apply.

8. Contact Us

For any questions about our Refund Policy, contact us:

My Deals 365
Website: mydeals365.in

contact : contact@mydeals365.in